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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kevin Boshart

Kevin Boshart

March 23, 2026

5  out of  5
rating by Kevin Boshart
"Bought a new vehicle out of state. Called when I got to the dealership to switch my information over to the new vehicle. The staff was extremely helpful and made the transaction super easy on my part. Thank you for that. They had all the information including the binder to the dealership in less than 10 minutes. A+ all the way around thank you."
We responded:
"Thank you for sharing the experience you had with our office! We look forward to assisting you, whatever you may need, we are here for you!"
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Daniel Cross

March 20, 2026

4  out of  5
rating by Daniel Cross
"All agents are kind,courteous and very knowledgeable of the insurance that they sell. They will bend over backwards to help you."
We responded:
"Daniel, every single customer is valued and appreciated! Thank you for the 5 stars!"
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Kim Rodriguez

March 20, 2026

5  out of  5
rating by Kim Rodriguez
"My husband & I have been with State Farm for 10 plus years.not necessarily the "cheapest " but the service we have received has kept us customers. We have vehicle, renters, and life insurance for both of us."
We responded:
"Kim, thank you for your honest review! We want you to always feel the value of your money you spend with us, that's why we continue to provide the best customer service, every time to every customer!"
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Sha Right

March 19, 2026

5  out of  5
rating by Sha Right
"They always take 10 extra steps to make sure you’re satisfied I wouldn’t choose anyone else. Great staff"
We responded:
"Thank you for your 5 stars!"
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Marcel amona

March 2, 2026

5  out of  5
rating by Marcel amona
"Professional and friendly. I appreciate the help!"
We responded:
"It's our pleasure to assist you with your insurance needs! Thank you for your business."
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Rob Premo

February 27, 2026

5  out of  5
rating by Rob Premo
"I have had the absolute best relationship with State Farm Insurance. I have renters, auto and life insurance with them for many years. If every business conducted business like State Farm and Laura Whitney does the would never be a reason to complain in life. Thank you Laura Whitney and her team in Watertown. Keep up the positive business practices."
We responded:
"Rob, thank you so much for your business and your loyalty over the years! Thank you also for recognizing our efforts and our commitment to each and every one of our customers. "
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Ashlyn Patrick

February 25, 2026

5  out of  5
rating by Ashlyn Patrick
"I went in and got excellent help by Amanda!!! She is an excellent worker and my grandfather has always ran to her for anything he needs. I got insurance on my first car with Amanda too. Absolutely excellent."
We responded:
"It's our pleasure to know we are able to service you and your family while continuing to meet and exceed your expectations!"
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Randy Nichols

February 18, 2026

1  out of  5
rating by Randy Nichols
"Switched to progressive in January because it's half the price for the same coverage. State farm is still charging me $300+/month though I emailed, called and progressive sent a letter to cancel my account. Everyone said it will be taken care of. It wasn't and I paid 2 months even though the site shows no policy. Buyer beware"
We responded:
"Randy, we are very sorry about the inconvenience to you. We have a strict requirement when it comes to making any policy changes up to and including the cancellation of a policy. These requirements are in place to protect our customers as well as State Farm; while making sure we are giving the best customer service possible. Unfortunately, as we discussed, our hands are tied as to the requirement of signing the cancellation form or providing proof from your other company. We hope to resolve this as soon as possible. Thank you for your patience."
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Alonzo King

February 13, 2026

5  out of  5
rating by Alonzo King
"They were extremely helpful and gave me everything I was looking for! Definitely a great place to go for insurance inquiries."
We responded:
"Thank you so much for your 5 stars! We appreciate you taking your time to let others know how special we are!"
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Willy Dewit

February 13, 2026

5  out of  5
rating by Willy Dewit
"I had a meeting with Joe today to go over some life insurance quotes. He was knowledgeable and extremely informative, and everyone in the office was tremendously welcoming. I look forward to following up on Monday and making a commitment with this agency. I highly recommend this team!"
We responded:
"What a pleasure it was to meet you! We are looking forward to continuing business with you and your family. Thank you for your review!"
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Pamela Holbrook

February 12, 2026

5  out of  5
rating by Pamela Holbrook
"We can’t say enough how happy we are to have Laura Whitney and her crew taking care of our home and auto insurance. The office staff was very quick to respond to our many questions and it’s easy to see that Laura greatly cares about her customers!"
We responded:
"Pamela welcome to our office! Thank you for giving us your business and your 5 stars!"
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Katina LaSalle

January 23, 2026

5  out of  5
rating by Katina LaSalle
"The staff here are always pleasant and do everything they can to help you get what you need while keeping it affordable. Looking forward to working with State Farm for years to come."
We responded:
"We appreciate you! Thank you for taking time out to let everyone know how special we are! "
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Tony Crupi

January 19, 2026

5  out of  5
rating by Tony Crupi
"I have been with Laura since the early 90's, and wouldn't CONSIDER going elsewhere for my home and auto coverage. She and her staff are Top Shelf; with any questions, concerns or needs being immediately and efficiently addressed. They have also guided me thru several claims over the decades, and I have always been satisfied with those outcomes, as well. I cannot recommend this Agency highly enough, and look forward to many more years of a relationship with them!"
We responded:
"Tony thank you for your decades of loyalty. We appreciate you putting your trust in us, thank you for your business and your 5 stars!"
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Sharon Cahill

January 16, 2026

5  out of  5
rating by Sharon Cahill
"I worked with Joe Kaine and he was great"
We responded:
"Thank you for the 5 stars! Thank you for your business. :)"
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owen delay

January 12, 2026

5  out of  5
rating by owen delay
"Maryann was a pleasure to deal with!!! Great service!"
We responded:
"Thank you for your 5 stars! It's amazing hearing about how our staff is able to meet the needs of everyone they encounter!"
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Bello

January 8, 2026

5  out of  5
rating by Bello
"We worked with Amanda to update our policies. She provided a great customer service and her knowledge of the products offered is very helpful. Thank you!"
We responded:
"Thank you for your business! It's our pleasure assisting you!"
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Crystal Darling

January 6, 2026

1  out of  5
rating by Crystal Darling
"They r very helpful but give out the wrong information. Had to put in a renters insurance claim and they won't pay out anything so state farm good bye u took enough money from us and was no help to us. So everything that was lost is on us and because we had to move the move was on us too state farm wouldn't pay anything. Done."
We responded:
"We are so sorry to hear about your unfortunate experience with the claims department. It was always a pleasure to assist you here in our local office. Our door remains open to you and your family."
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Chris Gorski

December 30, 2025

5  out of  5
rating by Chris Gorski
"Just moved in from out of state and the representative, Hunter, was extremely helpful getting my auto policy changed."
We responded:
"We are here to help your transition be smooth in any way we can! Thank you for your business!"
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Miguel Mejia

December 23, 2025

5  out of  5
rating by Miguel Mejia
"The Coffeen St state farm exceeds my expectations everytimr i walk in the door. IM always met with smiling faces and knowledge about anything I ask or need. They are awesome with my Life,Auto and renters insurance ! Couldn't be happier."
We responded:
"Miguel you are such a valued part of our family here! We strive for excellence in every interaction!"
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Joyce Fike

December 17, 2025

5  out of  5
rating by Joyce Fike
"Hunter Whitney listened to me and provided exactly what I needed for homeowner’s insurance. He was always prompt getting right back to me. I went to cancel my policy at another company and they would not unlock the door unless I had an appt. I can always walk in and talk to Hunter. I highly recommend State Farm."
We responded:
"We value you and are here with you and for you! Thank you for choosing Laura Whitney State Farm!"
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Sondra Arquiett

December 6, 2025

5  out of  5
rating by Sondra Arquiett
"It’s so amazing being apart of State Farm. Laura Whitney always goes above and beyond for our community. Very grateful"
We responded:
"Sondra, it is our absolute pleasure to give back to our community in any way we are able to! Thank you for being a valued customer of State Farm!"
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Shirley Howard

December 6, 2025

5  out of  5
rating by Shirley Howard
"We had a beautiful time at your Christmas party! My grandchildren look forward to your Christmas party every year! They know you always have the real Santa! Love, the Howard family!"
We responded:
"It's always a pleasure to bring so much joy to others! Thank you for your business!"
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James Woodworth

December 5, 2025

5  out of  5
rating by James Woodworth
"Helpful assistance by the staff to resolve my checking account payment issue."
We responded:
"James thank you for your feedback. We're glad to help in any way we can."
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donald warner

December 1, 2025

5  out of  5
rating by donald warner
"Amazing service and very professional. Mary Ann was very friendly and helpful, she answered all the questions we had!!"
We responded:
"Thank you! We strive for excellence in everything we do, I'm glad your experience was 5 stars!"
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Palatizied ;

November 26, 2025

5  out of  5
rating by Palatizied ;
"Great customer service!! People at this location are so helpful and easy to talk to. Always enjoy my time there while going to make a payment"
We responded:
"What a pleasure it is to hear such wonderful things about our staff!! You are why we do what we do!"