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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Angela Mehaffy

Angela Mehaffy

May 13, 2026

5  out of  5
rating by Angela Mehaffy
"Mary-Ann has been going above and beyond for me and I appreciate it so much. She has made a hard time, a bit easier. Thank you from the bottom of my heart."
We responded:
"Angela, our staff strives to provide excellence in everything we do! I am so pleased to hear your feedback. Thank you for your business!"
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Cindy Bushaw

May 3, 2026

5  out of  5
rating by Cindy Bushaw
"Best insure you can have is State Farm.Hands down the best agent is Amanda at the Coffeen street office💜"
We responded:
"Cindy, it's a pleasure to assist you! Thank you for your business."
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Michael Cook

April 27, 2026

5  out of  5
rating by Michael Cook
"Always knowledgeable and courteous!"
We responded:
"Michael, thank you for your review. We really appreciate your time!"
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PJ C

April 21, 2026

5  out of  5
rating by PJ C
"Very professional and friendly. Thorough and to the point."
We responded:
"It's our pleasure to assist you! Thank you for your business."
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Shane Cornell

April 14, 2026

5  out of  5
rating by Shane Cornell
"Amanda Is Great !!! Very informative and up Front as far as what u need and Don't need. Been working with Amanda and the crew for years and have no plans to leave. Thanks again Statefarm"
We responded:
"We appreciate your business and your loyalty!"
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Chris Smith

April 13, 2026

5  out of  5
rating by Chris Smith
"Been with Laura and her staff for 20 years, I would never go anywhere else!"
We responded:
"Such a great feeling knowing we mean that much to you! Thank you for your patronage!"
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Stacy Carter

April 10, 2026

5  out of  5
rating by Stacy Carter
"Amanda is the best!! She’s always accommodating. Love this office. The entire staff knows us by name. They r all so friendly."
We responded:
"Stacy, we value you and your family as long-time clients of ours! It's people like you that make our job so easy!"
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Louis Gantt

April 10, 2026

5  out of  5
rating by Louis Gantt
"Mary Ann and Amanda were extremely helpful, nice, polite, and knowledgeable of my claim. They took care of everything on the spot. No can I call you in a couple of days everything was accomplished on the spot."
We responded:
"Louis your concerns are our concerns. Thank you for trusting us to handle business for you!"
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Robert Sawyer

April 10, 2026

5  out of  5
rating by Robert Sawyer
"Every time I go into office , or call on the phone I receive nothing short of 5 🌟 service. The staff is very kind as well as knowledgeable. They always go above and beyond. I highly recommend this agency."
We responded:
"Bob, we always look forward to seeing your smiling face walk in the door! Customers like you make what we do rewarding and meaningful. Thank you for your continued support!"
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Bobbi Petranchuk

April 2, 2026

5  out of  5
rating by Bobbi Petranchuk
"Great experience. Agent Joe was helpful and informative."
We responded:
"Bobbi, it's our pleasure to help you plan for the future. We look forward to a long relationship!"
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dick murphy

March 26, 2026

5  out of  5
rating by dick murphy
"Had a great experience. Answered all my questions! Very pleased with the service.."
We responded:
"Dick, thank you for coming in this week! We value your time and your loyalty as a customer!"
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Kevin Boshart

March 23, 2026

5  out of  5
rating by Kevin Boshart
"Bought a new vehicle out of state. Called when I got to the dealership to switch my information over to the new vehicle. The staff was extremely helpful and made the transaction super easy on my part. Thank you for that. They had all the information including the binder to the dealership in less than 10 minutes. A+ all the way around thank you."
We responded:
"Thank you for sharing the experience you had with our office! We look forward to assisting you, whatever you may need, we are here for you!"
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Daniel Cross

March 20, 2026

4  out of  5
rating by Daniel Cross
"All agents are kind,courteous and very knowledgeable of the insurance that they sell. They will bend over backwards to help you."
We responded:
"Daniel, every single customer is valued and appreciated! Thank you for the 5 stars!"
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Kim Rodriguez

March 20, 2026

5  out of  5
rating by Kim Rodriguez
"My husband & I have been with State Farm for 10 plus years.not necessarily the "cheapest " but the service we have received has kept us customers. We have vehicle, renters, and life insurance for both of us."
We responded:
"Kim, thank you for your honest review! We want you to always feel the value of your money you spend with us, that's why we continue to provide the best customer service, every time to every customer!"
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Sha Right

March 19, 2026

5  out of  5
rating by Sha Right
"They always take 10 extra steps to make sure you’re satisfied I wouldn’t choose anyone else. Great staff"
We responded:
"Thank you for your 5 stars!"
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Marcel amona

March 2, 2026

5  out of  5
rating by Marcel amona
"Professional and friendly. I appreciate the help!"
We responded:
"It's our pleasure to assist you with your insurance needs! Thank you for your business."
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Rob Premo

February 27, 2026

5  out of  5
rating by Rob Premo
"I have had the absolute best relationship with State Farm Insurance. I have renters, auto and life insurance with them for many years. If every business conducted business like State Farm and Laura Whitney does the would never be a reason to complain in life. Thank you Laura Whitney and her team in Watertown. Keep up the positive business practices."
We responded:
"Rob, thank you so much for your business and your loyalty over the years! Thank you also for recognizing our efforts and our commitment to each and every one of our customers. "
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Ashlyn Patrick

February 25, 2026

5  out of  5
rating by Ashlyn Patrick
"I went in and got excellent help by Amanda!!! She is an excellent worker and my grandfather has always ran to her for anything he needs. I got insurance on my first car with Amanda too. Absolutely excellent."
We responded:
"It's our pleasure to know we are able to service you and your family while continuing to meet and exceed your expectations!"
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Randy Nichols

February 18, 2026

1  out of  5
rating by Randy Nichols
"Switched to progressive in January because it's half the price for the same coverage. State farm is still charging me $300+/month though I emailed, called and progressive sent a letter to cancel my account. Everyone said it will be taken care of. It wasn't and I paid 2 months even though the site shows no policy. Buyer beware"
We responded:
"Randy, we are very sorry about the inconvenience to you. We have a strict requirement when it comes to making any policy changes up to and including the cancellation of a policy. These requirements are in place to protect our customers as well as State Farm; while making sure we are giving the best customer service possible. Unfortunately, as we discussed, our hands are tied as to the requirement of signing the cancellation form or providing proof from your other company. We hope to resolve this as soon as possible. Thank you for your patience."
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Alonzo King

February 13, 2026

5  out of  5
rating by Alonzo King
"They were extremely helpful and gave me everything I was looking for! Definitely a great place to go for insurance inquiries."
We responded:
"Thank you so much for your 5 stars! We appreciate you taking your time to let others know how special we are!"
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Willy Dewit

February 13, 2026

5  out of  5
rating by Willy Dewit
"I had a meeting with Joe today to go over some life insurance quotes. He was knowledgeable and extremely informative, and everyone in the office was tremendously welcoming. I look forward to following up on Monday and making a commitment with this agency. I highly recommend this team!"
We responded:
"What a pleasure it was to meet you! We are looking forward to continuing business with you and your family. Thank you for your review!"
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Pamela Holbrook

February 12, 2026

5  out of  5
rating by Pamela Holbrook
"We can’t say enough how happy we are to have Laura Whitney and her crew taking care of our home and auto insurance. The office staff was very quick to respond to our many questions and it’s easy to see that Laura greatly cares about her customers!"
We responded:
"Pamela welcome to our office! Thank you for giving us your business and your 5 stars!"
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Katina LaSalle

January 23, 2026

5  out of  5
rating by Katina LaSalle
"The staff here are always pleasant and do everything they can to help you get what you need while keeping it affordable. Looking forward to working with State Farm for years to come."
We responded:
"We appreciate you! Thank you for taking time out to let everyone know how special we are! "
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Tony Crupi

January 19, 2026

5  out of  5
rating by Tony Crupi
"I have been with Laura since the early 90's, and wouldn't CONSIDER going elsewhere for my home and auto coverage. She and her staff are Top Shelf; with any questions, concerns or needs being immediately and efficiently addressed. They have also guided me thru several claims over the decades, and I have always been satisfied with those outcomes, as well. I cannot recommend this Agency highly enough, and look forward to many more years of a relationship with them!"
We responded:
"Tony thank you for your decades of loyalty. We appreciate you putting your trust in us, thank you for your business and your 5 stars!"
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Sharon Cahill

January 16, 2026

5  out of  5
rating by Sharon Cahill
"I worked with Joe Kaine and he was great"
We responded:
"Thank you for the 5 stars! Thank you for your business. :)"