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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Bello

January 8, 2026

5  out of  5
rating by Bello
"We worked with Amanda to update our policies. She provided a great customer service and her knowledge of the products offered is very helpful. Thank you!"
We responded:
"Thank you for your business! It's our pleasure assisting you!"
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Crystal Darling

January 6, 2026

1  out of  5
rating by Crystal Darling
"They r very helpful but give out the wrong information. Had to put in a renters insurance claim and they won't pay out anything so state farm good bye u took enough money from us and was no help to us. So everything that was lost is on us and because we had to move the move was on us too state farm wouldn't pay anything. Done."
We responded:
"We are so sorry to hear about your unfortunate experience with the claims department. It was always a pleasure to assist you here in our local office. Our door remains open to you and your family."
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Chris Gorski

December 30, 2025

5  out of  5
rating by Chris Gorski
"Just moved in from out of state and the representative, Hunter, was extremely helpful getting my auto policy changed."
We responded:
"We are here to help your transition be smooth in any way we can! Thank you for your business!"
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Miguel Mejia

December 23, 2025

5  out of  5
rating by Miguel Mejia
"The Coffeen St state farm exceeds my expectations everytimr i walk in the door. IM always met with smiling faces and knowledge about anything I ask or need. They are awesome with my Life,Auto and renters insurance ! Couldn't be happier."
We responded:
"Miguel you are such a valued part of our family here! We strive for excellence in every interaction!"
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Joyce Fike

December 17, 2025

5  out of  5
rating by Joyce Fike
"Hunter Whitney listened to me and provided exactly what I needed for homeowner’s insurance. He was always prompt getting right back to me. I went to cancel my policy at another company and they would not unlock the door unless I had an appt. I can always walk in and talk to Hunter. I highly recommend State Farm."
We responded:
"We value you and are here with you and for you! Thank you for choosing Laura Whitney State Farm!"
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Randy Nichols

December 17, 2025

5  out of  5
rating by Randy Nichols
"Very helpful. Had issues getting my vehicle when I was supposed to and they were great in assisting the multiple charges"
We responded:
"Randy, it's our pleasure to help out in any way we can! Thank you for your 5 stars!"
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Sondra Arquiett

December 6, 2025

5  out of  5
rating by Sondra Arquiett
"It’s so amazing being apart of State Farm. Laura Whitney always goes above and beyond for our community. Very grateful"
We responded:
"Sondra, it is our absolute pleasure to give back to our community in any way we are able to! Thank you for being a valued customer of State Farm!"
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Shirley Howard

December 6, 2025

5  out of  5
rating by Shirley Howard
"We had a beautiful time at your Christmas party! My grandchildren look forward to your Christmas party every year! They know you always have the real Santa! Love, the Howard family!"
We responded:
"It's always a pleasure to bring so much joy to others! Thank you for your business!"
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James Woodworth

December 5, 2025

5  out of  5
rating by James Woodworth
"Helpful assistance by the staff to resolve my checking account payment issue."
We responded:
"James thank you for your feedback. We're glad to help in any way we can."
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donald warner

December 1, 2025

5  out of  5
rating by donald warner
"Amazing service and very professional. Mary Ann was very friendly and helpful, she answered all the questions we had!!"
We responded:
"Thank you! We strive for excellence in everything we do, I'm glad your experience was 5 stars!"
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Palatizied ;

November 26, 2025

5  out of  5
rating by Palatizied ;
"Great customer service!! People at this location are so helpful and easy to talk to. Always enjoy my time there while going to make a payment"
We responded:
"What a pleasure it is to hear such wonderful things about our staff!! You are why we do what we do!"
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L L

November 17, 2025

5  out of  5
rating by L L
"Great agency. They really watch out for the customer and make sure you get what you need. Thanks for all the help!"
We responded:
"We are here for YOU! :)"
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Ember

November 14, 2025

5  out of  5
rating by Ember
"This one is a Hidden Gem First time customer here i purchased auto insurance bundled renters and life insurance provided with quotes and info that did not change by one penny by the time I paid . This company takes time to listen to you and to find out what the best product is to meet your needs and your budget I never imagined I could purchase all this insurance and I paid less than I expected to pay just for just the car insurance Thank you Laura Whitney State Farm Insurance You're the best"
We responded:
"helping people like you navigate the products that best suit your needs is what we're all about. Thank you for your business and your confidence!"
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Angela Frank

November 14, 2025

5  out of  5
rating by Angela Frank
"Always great service!"
We responded:
"Thank you for your 5 stars! We appreciate your business."
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Lorri Sampson

October 23, 2025

5  out of  5
rating by Lorri Sampson
"Very friendly customer service always helpful."
We responded:
"Thank you for taking the time to let us know how we're doing! Your feedback helps us provide the best service we can!"
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Cameron Wayt

October 22, 2025

5  out of  5
rating by Cameron Wayt
"Hunter was a great help throughout the entire insurance process! He was able to answer all of our questions and more!"
We responded:
"I am so pleased that we were able to answer all your questions and meet your expectations! Thank you for your business!"
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Cheryl Stevens

October 21, 2025

5  out of  5
rating by Cheryl Stevens
"Our family has been with State Farm for 31 years. Whenever we have needed information on our home or auto insurance policies Laura and staff have been right there to help answer any questions. When our county and home received extensive damages from a wind storm that produced an 84 mile wind gust, we needed State Farm's help in reimbursing us for costs in repairing our home. Laura and her staff helped us when we needed help. Recently, our vehicle was rear ended, Amanda our State Farm Representative has been helping me through the whole process. She goes out of her way to check on how everything is proceeding and that the other insurance company and repair shop are following through with the needed repairs. Thank you Laura, and many thanks to your phenomenal staff! I am very grateful to State Farm for the many years of service for our home and vehicles!"
We responded:
"Cheryl, thank you so much for your trust in our team. We value you and your business. Thank you for your loyalty!"
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Angel Adams

October 20, 2025

5  out of  5
rating by Angel Adams
"The 1 on 1 experience is great. Very helpful and friendly customer service every time."
We responded:
"It's always a pleasure seeing you! Thank you for your trust."
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Javier Feliciano

October 20, 2025

5  out of  5
rating by Javier Feliciano
"Very friendly and knowledgeable, great customer service"
We responded:
"Thank you for your 5 stars!! We appreciate you and your family!"
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Ashlee Haas

October 19, 2025

5  out of  5
rating by Ashlee Haas
"Thanks State Farm!"
We responded:
"Thank you Ashlee for your 5 stars! "
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I. D

October 13, 2025

5  out of  5
rating by I. D
"Thank you for your support."
We responded:
"What a pleasure it is to serve you!"
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Shawn Bouvia

October 9, 2025

4  out of  5
rating by Shawn Bouvia
"Always a great experience whether over the phone, or in person !!!"
We responded:
"We appreciate and respect your honesty. Thank you for your loyalty! Let's sit down together and discuss available discount programs you may be eligible for, but not receiving!"
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LouAnn Law

October 8, 2025

5  out of  5
rating by LouAnn Law
"Top notch insurance company. I've been with State Farm for about 20 years and I love these people."
We responded:
"Thank you for your kind words and your loyalty! We appreciate all your years with us and are looking forward to many more!"
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Stuart Hahn

October 6, 2025

5  out of  5
rating by Stuart Hahn
"Staff is incredibly helpful and friendly in assisting me with my insurance needs. Would recommend to any military personnel transferring coverage to reach out to them."
We responded:
"Thank you for your 5 stars! Your business is much appreciated!"
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Curtis Mosely

September 30, 2025

5  out of  5
rating by Curtis Mosely
"That staff is incredibly amazing. From walking in the door, you're greet by the wonderful, very nice and helpful Mary-Ann, who makes it a priority to take care of your visit. Everyone is so helpful and knowledgeable. Always feel like I'm taking care of with them."
We responded:
"Curtis, what a pleasure it is having customers such as yourself! Thank you for taking the time to let us know that we are exceeding your expectations!"