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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Joe Boyle

August 28, 2023

5  out of  5 rating by Joe Boyle
"My interactions today with Darlene were a pleasure. She not only efficiently helped me with my new auto policy, she also made me aware of some important changes in NY insurance law resulting in me being able to opt out of unnecessary charges. She is an excellent asset to the agency."

Lloyd Engle

August 3, 2023

4  out of  5 rating by Lloyd Engle
"Fair and honest."

Rob Premo

July 27, 2023

5  out of  5 rating by Rob Premo
"I have been doing business with State Farm since the early 2000's. They were with me for renter's insurance help during after a fire, there for me during a recent auto accident. I have 3 policies with them now renter's auto and life. Thank you Laura and her amazing staff."

Pattie Priest

June 9, 2023

5  out of  5 rating by Pattie Priest
"Great company to deal with 👍😁"

victor monaghan

June 6, 2023

5  out of  5 rating by victor monaghan
"Simple amazing group !!! Willing to go that extra mile to help and answer questions. Roadside assistance sucks cause no providers nears us but that's not state farm... keep up the good work"

Kathie Berghorn

April 21, 2023

5  out of  5 rating by Kathie Berghorn
"We have had nothing but good experience with State Farm and have been with them for many years. Amanda Bush is the best and always goes out of her way to help me whenever I call her. She is definitely an asset for your office!"

Amish Prasad

March 23, 2023

5  out of  5 rating by Amish Prasad
"Always helpful ladies."

Cathy Besaw

March 16, 2023

5  out of  5 rating by Cathy Besaw
"Love getting insurance here because everyone is really helpful. The prices are reasonable for my car, rental, and life insurance!"

Peter Menard Jr.

March 11, 2023

5  out of  5 rating by Peter Menard Jr.
"Very helpful and patient and answered all of my many questions!"


February 8, 2023

5  out of  5 rating by GRETCHEN COLON
"They are really nice, I felt like family"

Tiffany Simoneau

February 2, 2023

4  out of  5 rating by Tiffany Simoneau
"Amanda from this office is amazing, always goes above and beyond and is super helpful! If you need something shes the best one there!"

Rachel Rossignol

January 25, 2023

5  out of  5 rating by Rachel Rossignol
"Always super nice and helpful to make sure whatever service you need gets done :)"

Every Day-Biz

January 5, 2023

5  out of  5 rating by Every Day-Biz
"Hello! I have been with State Farm for 38 years, no matter what state I am insuring my vehicles in I always rely on State Farm. Now having vehicles in Upstate NY, I rely on Laura Whitney & her staff at State Farm in Watertown. They are THE BEST! They’re always kind, friendly, helpful and professional. They’re always involved in community activities. We highly recommend Laura Whitney, her staff & State Farm Insurance!! State Farm’s rates have always been the lowest for us."

Stacy Carter

November 23, 2022

5  out of  5 rating by Stacy Carter
"Amanda is the best!! She’s always accommodating. Love this office."


October 28, 2022

5  out of  5 rating by sarah
"Best Insurance experience I’ve ever had. Warm, welcoming staff, great prices, and cares about their community! I recommended Laura and her team to everyone!"

Christian Lane

October 27, 2022

5  out of  5 rating by Christian Lane
"Great people to do business with and easy to communicate with would recommend State Farm for a insurance company"

Brandie Moore

August 10, 2022

5  out of  5 rating by Brandie Moore
"Amanda Bush was amazing to work with and so helpful. Love this company!"

Brandy LaLone

July 24, 2022

5  out of  5 rating by Brandy LaLone
"Great place,and very friendly."

Debbie Sherman

July 5, 2022

5  out of  5 rating by Debbie Sherman
"I want to give a big "Shout Out" to this office! First of all, I am always greeted so nicely and this office is so warm and inviting. I had a concern about a State Farm office in Tennessee regarding my moms HO insurance. I stopped in and expressed my concern to Amanda who explained to me how things work to where I understand it. We even got on the phone with the State Farm office in Tennessee. Amanda did an excellent job of asking the right questions to them and then explained it to me. Now I get it. This is why my husband and I stay with State Farm and our Agent Laura Whitney because it's the little things like this situation that give us peace of mind. We have had State Farm for 33 years! Thank you all so much! Debbie Sherman"

Patty Fox

July 1, 2022

5  out of  5 rating by Patty Fox
"I switched from GEICO to State Farm and saved a great deal of money. Also, the customer service is outstanding, Darlene always goes above and beyond the expectations. I highly recommend State Farm."

Ed Stevens

June 27, 2022

5  out of  5 rating by Ed Stevens
"Been with this insurance company for many years and I will go any where else"

Robert Lavine jr

May 5, 2022

5  out of  5 rating by Robert Lavine jr
"I recommend this agency to anyone"

Jennifer Barkei

April 16, 2022

5  out of  5 rating by Jennifer Barkei
"She is so caring and sincere! She listens to her customers and makes sure they understand her services. She constantly gives back to her community because she truly loves and supports her community!"

Michelle Armstrong

April 15, 2022

4  out of  5 rating by Michelle Armstrong
"We had an amazing time at the office today, to see the Easter Bunny. We also had to make a claim for my car. They were responsive, quick and understanding. Over all, great experience"

Aimee Paradis

April 15, 2022

5  out of  5 rating by Aimee Paradis
"I took my two little girls to the office Eater event. The staff was really friendly and it was a lot of fun for my 2 and 4 year old!"